FAQs

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How do i check my order status?

You can view your order status at any time once you have placed your order, through My Orders options after logging in to your U Fashion account on ufashion.in website. We try and dispatch all the orders from our warehouse within 3 working days & within 15 working days For Made to Order and then you can track your order from β€˜My Orders’ section on the homepage ofwww.ufashion.in or Whatsapp: +91-8088863937

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What benefits do I get from buying from U Fashion?

At U Fashion, we offer you the best value for your money! Here's why:

1. Direct from the manufacturer: Get our products at 20% less than retail store prices! πŸ’Έ
2. Quality guaranteed: We thoroughly test every product to ensure it meets our high standards. πŸ‘
3. Artistic designs with love: Our products are crafted with utmost care and designed to make you stand out. ❀️
4. Personalized options available: Choose from customizable products tailored to your measurements and style! πŸ‘—
5. Delivery commitment: We honour our promise to deliver your order on time. ⏰
6. Mindful return policy: Shop with confidence, knowing we have a hassle-free return process. πŸ”„
7. Building relationships beyond business: We're committed to fostering a community that values trust, care, and healthy relationships. 🌟

Choose U Fashion for a shopping experience that's not just about buying clothes, but about becoming part of a family that cares! 🌻

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What's the process for getting a customized garment?

Getting a customized product from U Fashion is easy! 😊 However, you cannot customised all the products that you see on this website. We customise the products that shown in "Made to order" list. Here's how:

1. Visit our "Made to Order" page: Simply head over to our "Made to Order" page and fill in the required fields with your customization preferences.
2. Can't find what you're looking for?: If you don't see the customization option you want, no worries! Just email us at connect@ufashion.in with your requirements, and we'll take care of the rest.
3. Timeline: Please note that customized orders take 10-20 days to fulfill, depending on material availability.
4. Keeping you in the loop: If your customized garment has embellishments, we'll send you sample images so you can see how it's shaping up! 🌟

Your Style, Your Way! 🌟
Good news! 🌻 At U Fashion, we celebrate your individuality! πŸ’– We value your unique choices and preferences. Hence, if you want a Blouse or Kurti to be tailored to your exact style and measurements? πŸ“ Just let us know! πŸ€— We can work with you to incorporate your special requests, as long as it's possible and within your desired timeline. ⏰

We're excited to create your one-of-a-kind piece! 🌻

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Can I cancel my order? What is your return, exchange and refund Policy?

Don't worry, we've got you covered! 😊 Here's what you need to know:

Canceling your order: You can cancel your order if the delivery person hasn't picked it up from our end yet. Please let us know ASAP if you want to cancel! ⏰


Return, exchange and Refund Policy: Sorry, no refunds 😊. However, we do offer refunds on special Refund Cases 🌟
such as:
Damaged product: If your product arrives damaged πŸ™…β€β™‚οΈ
Wrong product sent: If we accidentally sent you the wrong product πŸ€¦β€β™‚οΈ
To process a refund in these cases, please provide an unpacking video as proof πŸ“Ή. We'll take care of the rest! 🌻

You can return and exchange your purchased items within the specified days mentioned on our "Exchange and Return Policy" page. πŸ”„

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How often does U Fashion add new stock?

"At U Fashion, we're always working on bringing you fresh and exciting collections to match every occasion! 🌟 We regularly introduce new stock with each season, including our Summer Collection, Festive Collection, Trendy Collection, Work Wear Collection, and more. This way, you'll always find something new and stylish to add to your wardrobe.

We'd love to hear from you! πŸ€— If you have any feedback on our collections or would like to see specific products or themes, please email us at connect@ufashion.in. Your input helps us create collections that you'll love! πŸ’–"